Effective Date: 29/11/2024
Introduction
OptimoClean Alicante (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish laws. This policy explains how we collect, use, store and protect your data.
1. Who is responsible for data processing?
The data administrator is:
OptimoClean Alicante
Glorieta Deportista Sergio Cardell 1 El Castell de Alicante 03540 Alicante
E-mail: info@optimocleanalicante.com
2. What kind of data do we collect?
We may collect the following types of data:
- Personal Data: Name, email address, phone number, address.
- Usage data: IP address, browser type, actions on the website.
3. How do we use your data?
Your data is used for the following purposes:
- Organizing and providing cleaning services.
- Contacting customers to clarify details of services.
- Improving the website and services.
- Sending information about offers and promotions (subject to your consent).
4. On what basis do we process your data?
- Consent: You have given your consent to data processing (e.g. by filling in a form).
- Contractual obligations: To fulfill a contract of service.
- Legitimate interests: To improve services and prevent fraud.
5. Who can access your data?
We may share your data with:
- To third parties providing services (e.g. payment processors).
- To public authorities where required by law.
6. Your rights
Under the GDPR, you have the following rights:
- Access to your data.
- Correction of your data.
- Deletion of data (“right to be forgotten”).
- Restriction of processing.
- Data portability.
Contact us to exercise these rights: info@optimocleanalicante.com.
7. Cookies
Мы используем следующие категории файлов cookie:
Advertising and marketing cookies
These cookies are used to show you personalized advertising based on your interests and to analyze the effectiveness of advertising campaigns.
Mandatory cookies
These cookies are essential for the correct operation of the website. They enable functions such as page navigation, accessing secure areas of the site and fulfilling orders. Without them, the site cannot function properly.
Functional cookies
These cookies remember your preferences (such as language choices) to improve your experience of the site.
Analytical and statistical cookies
These cookies help us understand how users interact with the site by collecting anonymous data. For example, how many users visit the site, which pages are most popular and how much time is spent on each page.
8. Data storage
We only store your data for as long as necessary to provide the service or as required by law.
9. Contact Information
If you have any questions about this policy, please contact us: info@optimocleanalicante.com.